Diagnose

Growth Diagnosis

Find the bottleneck before you spend more.

A focused audit of positioning, funnel, acquisition, reporting, and team cadence so founders know which growth constraint to fix first.

Best forBest for post-PMF teams with traction, activity, and unclear priorities.
PricingFrom £4k · usually 1 week
TimelineOne focused diagnostic sprint (5 working days) ending in a constraint map, recommendation memo, and priority workshop with your founder + leadership team.

Is this you?

The signals that usually bring founders here.

  • Pipeline is inconsistent and you can't agree internally on what's causing it
  • You're about to commit budget to a new channel, hire, or agency and want to check the constraint first
  • An agency or investor has given conflicting advice and you need an independent read
  • You've tried several things in the last two quarters and nothing has moved the needle clearly
  • You're fundraising and need a credible, evidence-based growth narrative — not a story

How we work

Hands-on diagnostic, not a consultant deck.

What WSS brings

  • Full review of analytics, CRM, ad accounts, site, and existing reports
  • 3–5 customer or sales-call interviews (we run them)
  • Funnel and message teardown across the buyer journey
  • A constraint map across positioning, acquisition, conversion, reporting, and team ownership
  • A 90-day recommendation memo with prioritised next moves

What you bring

  • Read-only access to analytics, CRM, ad accounts, and site
  • Founder availability for one 60-minute kickoff call
  • 3–5 customer contacts willing to take a 30-min call
  • Last 6 months of pipeline data (rough is fine)

Outcomes

  • Priority audit across positioning, ICP, funnel, acquisition, and reporting
  • Clear diagnosis of whether the issue is market, message, channel, conversion, or operating rhythm
  • Short list of quick wins and bigger system fixes
  • Recommendation on whether to run a sprint, build an acquisition system, or add fractional leadership

Process

  1. Audit 90 days of CRM pipeline, GA4 acquisition reports, and 10 recent sales call recordings to name the constraint
  2. Map every activity into three buckets: qualified pipeline, learning signal, or waste — then kill the waste
  3. Write a 1-page constraint evidence summary with the bottleneck, the data, and the fix priority
  4. Deliver a practical growth path as working artefacts — owner map, tracked metrics, and a 14-day next-step checklist your team can action immediately

Example deliverables

  • Growth bottleneck map across ICP, funnel, channel, conversion, reporting, and team
  • Analytics, CRM, campaign, and site review notes
  • Customer and sales insight summary (3–5 calls)
  • 90-day recommendation memo (PDF + Notion)
  • Priority workshop with founder and leadership team (90 min)

Representative output

Constraint maps, workshop memos, and weekly decision formats are tailored per company. Example structures and anonymised excerpts are walkthrough-ready on the diagnostic call when helpful — not generic template screenshots.

Illustrative layout — final deliverables are client-specific.

Sample week

  1. Day 1: Kickoff call. Data + asset review begins.
  2. Day 2: Founder and sales interviews. Funnel teardown.
  3. Day 3: Customer-call interviews. Message teardown.
  4. Day 4: Constraint scoring across the six layers.
  5. Day 5: Decision workshop. Memo delivered.

What happens after the engagement

Most teams act on the recommendation by moving into a Sprint or Fractional CMO engagement. The diagnosis output is yours either way.

Common mistakes

What founders usually try first — and why it doesn't move the needle.

Jumping straight to a new channel

If positioning is the constraint, adding LinkedIn ads or SEO won't fix it — it'll generate expensive noise around the same underlying problem.

Running an internal strategy day

Internal sessions produce plans but rarely surface the actual constraint. Everyone is too close to the problem to name it clearly, and nobody wants to own the bad news.

Hiring before diagnosing

Bringing in a growth hire or agency before knowing where growth is actually breaking usually means they inherit an unclear brief and deliver unclear results.

In their words

What founders say after the engagement.

"We spent six months arguing about whether the problem was the product or the marketing. One week of diagnosis gave us a clear constraint and the team aligned around it the same day."

— Co-founder, B2B SaaS, Seed

"I came in thinking we needed better ads. The diagnosis showed our onboarding was losing 60% of trials in week one. That changed everything."

— CEO, DevTools startup, Series A

FAQ

What founders ask before they book.

Who is this for?

Post-PMF founders who can't agree internally on what's blocking pipeline, or who are about to spend on a hire / agency / channel and want to be sure it's the right call. Also useful before fundraising — clean diagnosis sharpens the growth narrative.

What do we get?

A plain-English read on which of the six layers (positioning, acquisition, conversion, retention, reporting, team) is actually blocking growth. Plus a 90-day recommendation memo that says exactly what to do, what to stop, and what to leave alone.

How long does it take?

One week of focused work, ending in a 90-minute decision workshop with you and your leadership team. Output is delivered as a memo + workshop, not a 60-slide deck.

What does it cost?

From £4k for the standard one-week diagnosis. Custom scopes (multi-product, multi-region, or VC portfolio diagnostics) are quoted separately.

What do you need from us?

Read-only access to analytics / CRM / ad accounts, one 60-minute kickoff call with the founder, and 3-5 willing customer contacts. We do the rest.

What happens after the engagement?

Most teams move into a 90-Day Growth Sprint or Fractional CMO engagement to act on the diagnosis. About 1 in 5 implement internally — that's also fine. The diagnosis stands on its own.

Decision point

Bring the current bottleneck.

20 minutes. We'll decide whether this is the right shape of help, what the first 30 days should focus on, and what should not be touched yet.